Assistant General Manager

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

An Assistant Community Association Manager provides clerical and administrative support to theCommunity Manager and is the liaison to theCommunity Manager, homeowners,vendors, board members and committee members, as well as staff at the Associa Client Shared.

• Respond to homeowner and BOD inquires in-person, by phone and email; mange all correspondence, flyers, newsletters, and violation letters to the homeowners; assist homeowners in accessing the website and portals.
• Assist in preparing board meeting packages and attend board meetings.
• Monitor delinquencies and assist with the collection process.
• Assist with welcome packets, processing new homeowners, issue key fabs, pool passes, and processing access keys.
• Assist with ARB (Architectural Review Board) application processing and perform on-site community inspections as necessary.
• Assist with RFPS, preparing quotes, insurance notification lists, managing vendor relationships, and update the property fact sheets.
  
  

Requirements

• High School Diploma or GED Required;Associates Degree Required;Bachelor’s Degree Preferred.
• 0 - 3 years of Community Association experience.
• Knowledge of the Association Board of Directors, the General Manager, and how those roles interface with the requests of homeowners.
  
  

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.