Business Process Analyst

Solutions Through Innovative Technologies, Inc. (STI-TEC) specializes in the delivery of professional business and information management services. STI-TEC offers government and commercial clients a comprehensive portfolio of services that identify, manage, distribute and improve business processes related to entities’ most valued resource, information. As a fast-growing solutions provider, established in 2000, total customer satisfaction has remained the cornerstone of our business. Our business model focuses on integrity, loyalty, and trust.

Position Overview

Skilled Business Process Analyst to drive efficiency, effectiveness, and overall performance through expert analysis, design, and implementation of business process improvements. The ideal candidate will collaborate with TMX-PIO stakeholders, including employees, management, and external partners, to identify areas for improvement and implement solutions that align with our strategic objectives and operational needs.

Essential Job Function

• Analyze existing business processes to identify inefficiencies and opportunities for innovation, and develop recommendations for enhancements that align with TMX-PIO's strategic objectives.
• Design, develop, and implement process improvements in collaboration with TMX-PIO stakeholders to increase efficiency, reduce costs, and enhance overall performance.
• Gather requirements from TMX-PIO stakeholders and develop solutions that meet their needs and expectations.
• Develop and maintain accurate, up-to-date, and accessible process documentation, including process maps, procedures, training materials, and guidelines.
• Provide training, support, and guidance to end-users on new processes and systems to ensure successful adoption and sustainability.
• Monitor and evaluate process performance using data-driven analysis and metrics to identify areas for improvement and measure progress towards goals.
• Develop and maintain key performance indicators (KPIs), metrics, and reports to measure process performance, and provide regular updates to stakeholders on progress and recommendations for improvement.
  
  

Minimum Qualifications

• Minimum of 4.5 years of experience
• Bachelor's degree
• Experience in business process analysis, process improvement, and project management
• Excellent communication, interpersonal, and stakeholder management skills
  
  

Applicants selected may be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information.STI-TEC is an equal opportunity employer. Employment is decided on the basis of qualifications, merit, and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, gender identity and sexual orientation.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.If you need assistance or an accommodation due to a disability, you may contact us at HR@sti-tec.com or you may call us at 1+918.583.9900.

• This job posting is to identify potential candidates for positions in order to respond to a request for proposal. This job posting, including but not limited to, qualifications, duties, compensation and benefits, is subject to change based on the terms and conditions of the awarded contract and is contingent on STI-TEC being awarded the contract.