Youth Continuum

Case Manager - Access

Youth Continuum New Haven, CT

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Case Manager - (Access) is a full-time role charged with monitoring, developing and coordinating all aspects of the clients program participation, including but not limited to Educational, Vocational, Social, Financial, Recreational and interpersonal Development. Implement program goals and behavioral interventions as set by the Program Director/Manager. Provide documentation to support program participation. This position works in collaboration with Program Personnel and Community Resources to provide a successful transition to self-sufficiency and prevent long-term dependence on the social service system.

Essential Duties And Responsibilities Include The Following.

  • Provide referral, advocacy, crisis intervention and counseling services to youth.
  • Liaison between Youth Continuum and DCF social workers and/or legal guardians.
  • Provide Case Management services, including liaison with community resources.
  • Provide supervision to ensure the safety and stability of program participants.
  • Monitor program participants via announced and unannounced visits.
  • Provide on-call coverage to program youth, 24 hrs/7 days.
  • Participate in facilitating monthly groups with a focus on life skills development.
  • Develop a written Individual Independent Living plan with program participants outlining individualized goals including, but not limited to, employment, education, housing, budgeting and discharge planning.
  • Monitor and document progress on goals.
  • Assist with seeking and obtaining appropriate, safe and permanent housing prior to discharge.
  • Establish a network of landlords within the service area.
  • Assist with seeking and obtaining appropriate, safe and permanent housing prior to discharge.
  • Assist with medical needs.
  • Assist in developing and monitoring client budget.
  • Maintain/oversee all client related documents and files; maintain confidentiality.
  • Complete intake procedures with clients.
  • Participate in on going agency training and staff meetings.
  • Provide coverage at other programs in the event of an agency emergency.
  • Maintain appropriate boundaries with program participants.
  • Complete funding source reports.
  • Complete case notes on assigned clientele and when appropriate, provide after care services.
  • Monitor client attendance and progress in academic and/or vocational programs.
  • Perform other duties as assigned, i.e. clean vacated apartments.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

EDUCATION And/or EXPERIENCE

  • Bachelor’s degree is required in a related field.
  • Relevant work experience of 3+ years will be considered in lieu of a Bachelor’s degree.
  • Must have two to three years experience working with at risk youth, homeless youth, foster care youth, and/or young parents in a transitional and/or independent living environment.
  • Seniority level

    Entry level
  • Employment type

    Full-time
  • Job function

    Other
  • Industries

    Health and Human Services

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