Client Services Manager

💡 Help us transform the executive conference experience.

At Consero, we bring together senior executives from Fortune 1000 companies for curated conversations, strategic networking, and exposure to top-tier business solutions. We’re growing in 2025 — and we’re looking for a Client Services Manager to join our high-energy, people-first team.

Why You’ll Love Working Here

✨ Fully remote work environment ✨ Exciting travel to 8 events per year (2–4 days each) ✨ Generous PTO + paid sick leave + half-day summer Fridays ✨ Health & dental subsidies, voluntary vision ✨ Paid maternity/paternity leave ✨ 401(k) + annual performance bonus opportunities ✨ A collaborative, supportive culture where relationships matter

Your day-to-day responsibilities will include:

• Acting as project manager for the event and liaising with different Consero stakeholders including meeting planning and sponsorship.
• Recruiting speakers and attendees for each assigned event by selling the value proposition of Consero’s conference format to senior executives from F1000 companies (and hitting recruitment quota each month).
• Liaising with speakers and attendees throughout the time leading up to the conference.
• Conducting research to develop and write conference agendas and build advisory boards for events.
• Establishing and maintaining relationships with senior corporate executives
• Attending and overseeing our conferences, providing onsite logistical & operational assistance, support and trouble-shooting and ensuring the conferences run smoothly.

What You’ll Do

● Build and maintain relationships with assigned clients and sponsors

● Serve as the primary point of contact, delivering exceptional client experiences

● Support account management from onboarding through post-event follow-up

● Coordinate calls, meetings, schedules, and materials

● Maintain accurate CRM records

● Travel to 8 events per year to provide on-site client support and ensure flawless execution

We’re Looking For Someone Who:

● Has experience in client services, account management, or event coordination

● Thrives in a fast-paced, people-focused environment

● Communicates clearly and professionally in writing and in person

● Can juggle multiple priorities while keeping a sharp eye for detail

● Loves networking and building lasting business relationships

● Is solution-driven, adaptable, and enjoys problem-solving on the fly

Required:

● Bachelor’s degree or equivalent work experience

● Proficiency in MS Office or Google Workspace

● Ability to travel up to 15% annually

Preferred:

● CRM experience

● Background in events or conferences