LHH

Customer Service Specialist

LHH East Los Angeles, CA

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LHH provided pay range

This range is provided by LHH. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$28.00/hr - $32.00/hr

Direct message the job poster from LHH

We're Hiring: Customer Service Order Manager


Location: On-site | East Los Angeles, CA

Industry: Food & Beverage

Pay Range: $28 to $32 per Hour


About the Role

We’re looking for a proactive and detail-oriented Customer Service Order Manager to join our team in East Los Angeles. This role is essential to ensuring smooth order processing, customer satisfaction, and operational efficiency in a fast-paced food production environment.


Key Responsibilities

✅ Manage end-to-end customer order processing, from intake to delivery

✅ Serve as the primary point of contact for customer inquiries and issue resolution

✅ Coordinate with production, logistics, and sales teams to ensure timely fulfillment

✅ Monitor inventory levels and communicate availability to customers

✅ Maintain accurate records of orders, returns, and adjustments

✅ Analyze order trends and provide insights to improve service and efficiency

✅ Ensure compliance with food safety and quality standards in all customer interactions


Qualifications

  • High School Diploma or equivalent required; college degree preferred
  • 5+ years of experience in customer service or order management, preferably in the food industry
  • Strong communication and problem-solving skills
  • Ability to multitask and stay organized under pressure
  • Proficiency in order management systems and Microsoft Office Suite
  • Must be able to work on-site in East Los Angeles
  • Seniority level

    Associate
  • Employment type

    Full-time
  • Job function

    Customer Service and Administrative
  • Industries

    Food and Beverage Manufacturing

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