Director, Manager Development

At Microsoft, we are committed to empowering every person and every organization on the planet to achieve more — including our people managers, and the Manager Excellence and Development team plays a pivotal role in enabling their growth. As we expand our reach, build stronger business relevance and invest in manager development we are seeking a Director, Manager Development to help us scale our manager experiences, innovate with customer-centered solutions, and lead our manager development portfolio. This people manager role reports to the General Manager of Manager Excellence and Development and will have a team of integrated learning ICs reporting to them.  

The Director, Manager Development guides, develops, and iterates on manager development programs, initiatives, and strategies for people managers by identifying organizational needs, managing resources, communicating with executive stakeholders, and prioritizing work for the team. The role oversees the implementation of core development programs and systems at a global level. Represents the company and their team as a thought leader in their area when reviewing and enabling team members to review learning and development solutions and best practices in the industry with internal and external clients. In addition, this role has people management responsibilities including driving employee growth and development, executing projects, and managing performance.

Microsoft is a workplace unlike any other. We value innovation, inclusion, and impact—and we’re committed to helping our people grow. In this role, you’ll help shape the future of manager excellence and development at scale, ensuring that every manager has access to meaningful growth experiences to exemplify a standard of management excellence that creates clarity, enables high-performing teams and supports employees to thrive powered by the best of human insight and AI.

Responsibilities

Program Planning and Development

• Develops, guides, and iterates on development programs, initiatives, and strategies for managers at Microsoft by identifying organizational needs, managing resources, communicating with executive stakeholders, and prioritizing work for the team.
• Consolidates and connects information across feedback loops to empower the team to build holistic planning across segments/businesses/the company, coordinate integration efforts, and orchestrate the manager development story with the team.
• Owns the strategic development of learning and development objectives and outcomes using a learner-centric approach, as well as how the team can successfully leverage them.
• Orchestrates and gives direction on how to best manage and scope resources available across businesses and within the team to help the team execute on the plan for the most business impact.
• Continuously monitors competitive trends, learning culture external benchmarks, and landscape to improve company offerings.
  
  

Content Review and Confirmation

• Represents the company and their team as a thought leader in manager excellence and development when reviewing and enabling team members to review development solutions and best practices in the industry with internal and external clients.
• Models and empowers the team on how to ensure that the content exceeds minimum requirements.
• Serves as a chief advocate for ensuring established privacy and accessibility standards are being followed by the team during content review while considering and tracking potential risks.
  
  

People Management

• Delivers success through empowerment and accountability by modeling, coaching, and caring.
• Model: Live our culture. Embody our values. Practice our leadership principles.
• Coach: Define team objectives and outcomes. Enable success across boundaries. Help the team adapt and learn.
• Care: Attract and retain great people. Know each individual’s capabilities and aspirations. Invest in the growth of others.
• Fosters a culture of organization, accountability, and data-informed decision-making.
  
  

Program Execution

• Oversees the implementation of core manager development programs and systems at a global level.
• Coordinates and orchestrates across numerous landing teams to allow the team to best execute and land on the content and operational needs.
• Owns the process for financial planning and forecasting and determines budgets through assessing financial trends.
• Oversees the evaluation and analysis of programs' effectiveness by enabling others to conduct development survey analyses, including program metrics (e.g., user satisfaction, participation in the deliverable), return on investment (ROI), behavior change, and business impact.
  
  

Stakeholder/Customer Collaboration

• Owns the process for identifying, developing, and managing relationships with key stakeholders/partners across the people manager ecosystem to represent their development-related needs.
• Ensures that all teams collect customer/stakeholder feedback and oversees adjustments needing to be made to improve alignment between the program team's efforts and key stakeholder objectives.
• Communicates learning and development approaches to executive leaders and stakeholders to educate them and secures buy in and implementation of solutions.
  
  

Other

• Embody our culture and values
  
  

Qualifications

Required/Minimum Qualifications

• Master's Degree or equivalent AND/OR 5+ years experience in Human Resources, learning and development, manager development, talent management, or program/project management OR Vocational qualification or higher education degree (e.g., Bachelor's Degree); AND/OR 7+ years experience in Human Resources, learning and development, manager development, talent management, or program/project management; OR equivalent experience.
• 6+ years people management experience or equivalent experience.
• 5+ years of experience in HR Business Partnering or HR Consulting in business development.
• 5+ years of experience in career development and continuous or consistent learning through formal and informal efforts (e.g., change management, design thinking, management training, online courses).
  
  

Additional Or Preferred Qualifications

• Microsoft Fundamentals, Coaching (e.g., International Coaching Federation), Project and/or Program Management Professional, archival, or a similar certificate.
• Experience with process optimization, including mapping, redesign, and automation of workflows.
• Experience with Microsoft AI tools (e.g., Copilot, Viva, Azure AI) or similar platforms.
• Demonstrated commitment to security, privacy and compliance.
• Demonstrated commitment to inclusion, accessibility, and responsible AI
  
  

Integrated Learning M6 - The typical base pay range for this role across the U.S. is USD $130,900 - $277,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $303,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until September 4, 2025.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.