Event Operations Manager

💡 Help us transform the executive conference experience.

At Consero, we bring together senior executives from Fortune 1000 companies for curated conversations, strategic networking, and exposure to top-tier business solutions. We’re growing in 2025 — and we’re looking for a Client Services Manager to join our high-energy, people-first team.

Why You’ll Love Working Here

✨ Fully remote work environment ✨ Exciting travel to 8 events per year (2–4 days each) ✨ Generous PTO + paid sick leave + half-day summer Fridays ✨ Health & dental subsidies, voluntary vision ✨ Paid maternity/paternity leave ✨ 401(k) + annual performance bonus opportunities ✨ A collaborative, supportive culture where relationships matter

Key Responsibilities

● Coordinate all logistics before and after each event, including travel arrangements and handling special requests.

● Maintain comprehensive event databases, including attendee information, event details, room assignments, and budget records.

● Liaise with hotels, A/V providers, pipe and drape vendors, entertainment, and other suppliers to manage logistics and ensure timely final payments for a smooth event experience.

● Monitor event metrics and proactively flag significant changes; collaborate with venues and vendors to adjust plans as needed.

● Travel frequently (8–10 times per year) to oversee and manage on-site event operations.

● Deliver daily, concierge-level customer service to attendees and partners.

● Review and analyze incoming invoices to resolve discrepancies and compile detailed post-event reports.

The Ideal Candidate

● Holds a four-year degree and brings formal experience in both event planning and project management.

● Proficient in Microsoft Office Suite, with the ability to work seamlessly on Mac OS X, web-based databases, and Google Workspace applications.

● Exceptionally detail-oriented, organized, and methodical in approach.

● Possesses advanced interpersonal communication skills, along with excellent business writing and proofreading abilities.

● Demonstrates strong problem-solving skills, resourcefulness, flexibility, sound judgment, and discretion.

● Thrives under pressure, consistently meets tight deadlines, and adapts well to shifting priorities and timelines.

● Is positive and professional.

● Willing and able to travel frequently (8–10 times per year), which may include some Saturdays and Sundays.

● Primarily a standard Monday–Friday, 8:30am–5:30pm role, with flexibility to work occasional evenings and weekends during events.

● Applicants must be based locally to the Washington, DC metro area as this role entails occasional in-office attendance.

Our Perks

Consero’s events would not exist without its people. We value our employees, and

we offer a host of perks to demonstrate our commitment to happy, productive

employees.

These include:

● PTO that increases with tenure

● Paid sick leave

● End-of-the-year recess for the whole office

● Ten paid annual holidays

● Half-day summer Fridays

● Subsidies for health and dental insurance

● Voluntary vision insurance enrollment

● Access to 401k

● Metro access

● Exciting travel opportunities