Family Advocate

Family Advocate (37.5 hr/wk), (\$25.57-\$27.12/hr) Amherst, MA - Head

Start & Early Learning Programs Job Type - Full-time Department: Head

Start & Early Learning Programs Position: Family Advocate Hours: As

Assigned Location: As Assigned Status: Non- Exempt Supervisor: Family

Services Supervisor Position Summary: The Family Advocate engages in

collaborative partnership building with enrolled families and provides

comprehensive case management services, in accordance with Office of

Head Start Performance Standards & Regulations and HS & ELP policies and

procedures. Essential Qualifications: Working on Certification in Human

Services or Human Services Degree or related field (completed in 18

months of hire), and 2 years\' experience in Human Services or related

field, and 2 years\' case management experience. OR Associate Degree in

Human Services or related field, and 1 year experience ins Human

Services or related field, and 1 year case management. OR Bachelor\'s

Degree in Human Services or related field, and 3 months experience in

Human Services or related field, and 3 months case management.

Experience Working With Families With Low-income Preferred. Bilingual

preferred. Familiarity with Office of Head Start Program Performance

Standards preferred. Skills Required: Experience in using Microsoft

Products, SharePoint, including competence with email, word processing,

and data entry. Excellent verbal (in-person and phone) and written

communication skills. Excellent judgment related to consultation

practices and interpersonal relationships. Must be able to effectively

work both collaboratively and independently in a fast-paced environment.

Excellent organizational and assessment skills, detail oriented and able

to meet required timelines. Organized, flexible and able to adapt

successfully to diverse learning styles. Cultural competence and

sensitivity to the needs of families with lower incomes. Physical

Demands and Work Environment: The physical demands and work environment

described below are representative of those that must be met by an

employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with

Disabilities To Perform The Essential Functions. Frequent Sitting,

standing, walking and climbing stairs, Manual dexterity required for use

of computer keyboard and mouse. Must be able to engage in activities

that include bending, floor activities, and lifting young children 2

months to 5 years of age. Must be able to lift and/or move up to 40

pounds. Will spend time in an office space as well as the classroom and

occasionally outdoors. Noise level in the office is usually quiet, but

the noise and activity level in the classroom may be moderately high.

Must have the ability to drive a personal vehicle and program vehicles,

as needed. SEE THE COMMUNITY ACTION PIONEER VALLEY WEBSITE FOR COMPLETE