Western New England University

Human Resources - Student Assistant

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Purpose Of This Position

To assist staff within the Human Resources and Payroll team with various projects, clerical duties, and customer services.

Distinguishing Characteristics

Position requires familiarity with computers, typing experience, good communication skills, organizational skills, the ability to maintain confidential information, and remain friendly and professional with all visitors to the department.

Essential Job Functions

  • Answer the door and phone to provide customer service to students, faculty, staff, and visitors
  • Refer visitors to the appropriate HR member as needed based upon visitors’ requests
  • Copy and scan documents, send to recipients on behalf of HR if needed
  • Filing
  • Complete audits on documents as requested
  • Create new employee files
  • Audit files
  • Other duties as assigned

This is a federal work study position open to current WNE students.

Required Knowledge, Skill And Abilities

  • Excellent organizational skills
  • Maintain a positive attitude and a professional demeanor
  • Ability to maintain confidentiality
  • Outstanding attention to detail and commitment to quality and customer service
  • The ability to effectively collaborate with staff members and other student workers
  • Demonstrate the ability to use computers, internet, printers, and email
  • Solid working knowledge of Microsoft Excel

Ergonomic Requirements

  • Sitting, standing, bending, and reaching as expected in normal office settings.
  • Operation of computer keyboard and monitor.
  • Lifting up to 25 lbs.

Hours

Human Resources is open Monday through Friday, 8:30 am to 4:30 pm. The work schedule will be based on the student’s availability during normal office hours.
  • Seniority level

    Internship
  • Employment type

    Internship
  • Job function

    Human Resources
  • Industries

    Higher Education

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