Insurance Dealer Relationship Manager

Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.

Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience.

Position Summary

The Insurance Dealer Relationship Manager is responsible for remotely managing an assigned territory comprised of Stellantis, Inc. franchise new car dealerships with the overarching goal of driving them to achieve targeted penetration and insurance revenue goals by Stellantis Financial Insurance services and products in line with corporate objectives. The Insurance Dealer Relationship Manager will also maintain existing dealership relationships through a consultative sales approach by interacting with all dealership departments effectively to promote Stellantis Financial Insurance products and services in a remote environment.

Essential Duties And Responsibilities

• Develop and conduct effective strategies to achieve target objectives through franchise automobile dealerships.
• Conduct training on Stellantis Financial Insurance programs with the dealership's personnel to effectively maximize production.
• Develop collaborative relationships with each product internal staff to achieve desired volume and customer satisfaction levels.
• Works closely with insurance and other dealer relationship management personnel to assist dealerships in resolving problems with contracts received in-house.
• Analyzes available data to identify challenges and trends within assigned territory.
• Prepares weekly call itineraries and Action Plans as requested.
• Actively participates in Weekly Sales Roundtable conference calls with Regional Team Members.
• Responsible for maintaining strict confidentiality when handling consumers’ sensitive personal information including, but not limited to, Social Security numbers and dates of birth.
• Other duties as assigned.
  
  

Qualifications and Competencies Required To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Required Experience

• Two (2) years minimum of remote territory management in a sales or operational role.
• Four (4) years minimum of Auto Dealership Experience.
• Four (4) years minimum of Insurance Management, or similar role, experience.
  
  

Education

• High school diploma, GED, or equivalent.
  
  

Skills Required

• Excellent communication and interpersonal skills with the ability to articulate complex concepts to multiple audiences and present numerical data.
• Effective cross-collaboration skills with the ability to foster positive internal and external stakeholder relationships.
• Must possess a collaborative mindset to work effectively across multiple departments within the organization.
• Ability to effectively prioritize tasks, manage time, and develop actionable plans while identifying risks and opportunities
• Display a high degree of tactful professionalism when approaching others to build commitments and overcome resistance.
• Must be able to maintain a larger number of dealership prospects and existing customer base.
• Strong problem-solving skills and capabilities.
• Overtime required – required on an as needed basis.
• Travel 0-10% – as required on an as needed basis.
• Must have reliable transportation and live within a commutable distance to one of the following cities: Atlanta, GA; Dallas, TX; Detroit, MI; Houston, TX; Phoenix, AZ.
  
  

Qualifications Preferred

• Bachelor’s degree in Finance, Business, Marketing, or equivalent field is highly preferred.
• Previous Captive or bank/finance experience is a PLUS!
• Knowledge of dealership operations is preferred.
  
  

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Work Schedule This position requires the ability to work various shifts to accommodate business needs. Typically, between the hours of 8AM-6PM Monday through Friday and on weekends as needed. Travel is required 10% of the time.

Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons.