IT System Analyst, Staff

The FORCE Coordinator will serve as a liaison between the Space team and the FORCE team, ensuring effective communication and coordination of IT services and projects. The coordinator will be responsible for managing demand reviews, new capability reviews, and stakeholder engagement, as well as collaborating with various teams to ensure seamless delivery of IT services.

Key Responsibilities

• Demand Reviews: Work with the FORCE account team to review and understand demands submitted by Space users. Collaborate with the submitting party to identify enterprise options and provide alternatives. Prioritize demands with the appropriate FORCE team(s).
• New Capability Reviews: Review new capabilities submitted by Space or other Business Areas (BAs) and provide input to the FORCE team. Collaborate with other BA Coordinators or Space representatives to gather input and respond to Confluence page requests.
• Stakeholder Engagement: Engage with stakeholders, including Space users, to understand their needs and provide updates on FORCE services and projects.
• Meeting Management: Attend and participate in various meetings, including:
  
  

Demand Review meetings

New Capability Review meetings

FORCE Stakeholder meetings

IT Solutions Review Board meetings

CAB weekly meetings

Legacy Products EOL meetings

• Collaboration: Work closely with various teams, including:
  
  

FORCE account team

Space users

Other BA Coordinators

IT Ops teams

HPC teams

• Communication: Ensure effective communication between the Space team and the FORCE team, including:
  
  

Providing updates on demand reviews and new capability reviews

Notifying stakeholders of changes or updates to FORCE services

Escalating issues or concerns to the appropriate teams

• Process Improvement: Identify areas for process improvement and collaborate with the FORCE team to implement changes.