Manager, Accounts Receivable

Job Vacancy Announcement

Position Information

Position Title Manager, Accounts Receivable

Position Type Staff

Department Finance

FLSA Exempt

Union/Non Union Non Union

Full Time or Part Time Full Time

Grade 14

Salary Range

Hiring Salary Range $66,281 - $94,731/annually (depending on experience)

Fixed Term/Tenure Track (Faculty Only)

Regular or Temporary Regular

Job Description Summary

The Accounts Receivable Manager is responsible for overseeing the College’s receivables, including tuition credits, facility rentals, contract courses, bad debts and miscellaneous receivable accounts. This role ensures accurate invoicing, reconciliation of financial activity, and exceptional customer service to both internal and external stakeholders. The manager plays a critical role in maintaining financial accuracy, compliance, and operational efficiency within Student Accounts.

Minimum Qualifications

EDUCATION AND EXPERIENCE

• Bachelor’s degree in business, accounting, or related field required.
• Three years’ experience in a responsible accounting or related position required.
• Two years of supervisory experience required.
• Experience working with a complex financial management system.
• Master’s preferred.
  
  

Criteria

CRITERIA : The following criteria, which are not the sole criteria used in the final hiring decision, will be used to review the applications of those persons who meet the stated minimum qualifications and to select those qualified applicants who will be interviewed. Other information and observations made during the interview process may be considered in the selection process. A Resume/CV and cover letter are required with the application. Please ensure that your documents address the criteria listed below for this position.

Essential Duties

• Manage various aspects of the College’s receivables (tuition credits, facility rentals, contract courses, bad debts, and miscellaneous receivables).
• Oversee the invoicing process for all receivable accounts, ensuring accuracy, timeliness, and compliance with institutional policies.
• Reconcile actual financial activity against reported data in the general ledger, identifying and resolving discrepancies.
• Supervise and support AR staff, ensuring effective operations, professional development, and high-quality service delivery.
• Handle a high volume of customer service interactions, including phone calls and face-to-face engagements with students, staff, and external clients.
• Coordinate with internal departments such as Financial Aid, Registrar, and Finance to resolve account issues and support institutional goals.
• Monitor aging reports to reduce delinquent accounts and improve receivable performance.
• Maintain compliance with applicable regulations, including FERPA , Title IV, and institutional financial policies.
• Prepare and analyze financial reports related to receivables, collections, and account trends.
• Support audits and ensure proper documentation and reconciliation of student and non-student accounts.
• Recommend and implement process improvements to enhance efficiency, accuracy, and customer experience.
• Assist and provide backup for all positions under the supervision of the Bursar, ensuring continuity of operations during absences or peak periods.
• Perform related duties as required, contributing to the overall effectiveness and success of the Student Financial Services team.
• Schedules departmental meetings.
• Assists and provides back up for all positions that come under the supervision of the Bursar.
• Performs related work as required.
  
  

Skills

KNOWLEDGE , SKILLS AND ABILITIES

• Strong knowledge of accounts receivable processes, including billing, collections, and reconciliation.
• Proficient in Microsoft Excel and Word, with the ability to create and manage spreadsheets, reports, and correspondence.
• Demonstrated experience working with complex financial management systems and enterprise resource planning ( ERP ) platforms.
• Skilled in reconciling accounts and resolving discrepancies between financial records and general ledger entries.
• Excellent written and verbal communication skills, with the ability to convey financial information clearly and professionally.
• Proven ability to collaborate effectively with diverse College constituencies, including students, faculty, staff, and external partners.
• Capable of working independently with minimal supervision, managing multiple priorities, and meeting tight deadlines under pressure.
• Team-oriented mindset with the ability to contribute positively to a multicultural and inclusive work environment.
• Experience supporting annual audits conducted by independent auditors, including preparation of documentation and resolution of audit inquiries.
  
  

Job Requirements

PHYSICAL REQUIREMENTS

Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact as normally defined by the ability to see, read, talk, hear, handle or feel objects and controls. Physical capability to effectively use and operate various items of office related equipment, such as, but not limited to a, personal computer, calculator, copier, and fax machine. No significant climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, and repetitive motions.

Other Requirements

• Ability to communicate effectively in spoken and written standard English.
• As required by the 1986 Immigration Act, be prepared to present acceptable documentation showing your identity and that you are a U.S. citizen or an alien who is authorized to work.
• A background investigation will be conducted prior to the offer of employment. A signed authorization for the release of personal information will be required if selected for an interview.
  
  

ACCOMMODATIONS

To perform this job successfully, an individual must be able to satisfactorily perform each essential job duty. Prince George’s Community College provides reasonable accommodations when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. Accommodation determinations are made on a case-by-case basis. If reasonable accommodation is needed, please contact the ECT department

Is Background Check Required? Yes

Is the incumbent responsible for working with minor children or directly engaging with minor children on campus? No

Posting Detail Information

Posting Number PGCC228911/12

Open Date 08/27/2025

Close Date

Open Until Filled Yes

Background Check Statement

Prince George’s Community College is committed to providing a safe campus community. PGCC conducts background investigations for applicants being considered for employment. Background investigations include reference checks, a criminal history record check, education verification, and when appropriate, a financial (credit) report or driving history check.

Special Instructions to Applicants

This position offers a comprehensive benefits package, including paid time off, paid holidays, retirement plans, and health and welfare coverage.

Application Status: you will receive an email acknowledging receipt of your application, upon which time no further communication occurs unless selected for an interview or the position is filled. If recommended for hire, communication is immediately sent to your references listed on your application. Also, you will receive an email notification from HireRight requesting you to submit authorization to complete a background investigation.