Manager - Strategic and Operational Risk Management

From the beginning, our goal was to establish an advisory firm that stands apart from the rest – one that is grounded in our Core Values and dedicated to creating a positive experience not just for our clients, but for our people too. We firmly believe in the strength of collaboration, enthusiasm, generosity, and perseverance as the driving forces behind our success. With advisory solutions spanning accounting and risk, technology-enabled transformation, and transactions, we partner with our clients to solve today’s challenges and deliver present and future value.

Our commitment to our people has earned us numerous awards including Inc5000's Fastest Growing Companies and Glassdoor's Best Places to Work. Explore what our employees have to say about our unique culture by clicking here.

By joining our rapidly growing Risk Advisory practice you will serve as a trusted partner to our clients. You’ll bring your first-hand experience, unique perspectives, and functional knowledge to deliver tailored integrated solutions that help our clients solve today's challenges and set the foundation for future success. As a Manager at CrossCountry Consulting you will be responsible for a mix of client delivery, leading teams and developing junior team members, and participating in business development activities.

What You'll Do

• Provide excellent client service and develop and nurture client relationships, serving as a liaison between clients and project teams, understanding their business needs, and delivering responsive and high-quality service
• Apply specialized knowledge to strategic and operational risk domains, and demonstrate broad acumen across facets of risk domains including resiliency, data, models, artificial intelligence (AI), third party risk management (TPRM), privacy, and process & transaction risk
• Collaborate to help lead development of compelling, easy-to-consume, data-driven deliverables that pragmatically solve client problems
• Structure, implement, and synthesize research and analysis on a range of key industry developments and trends to inform client deliverables, proposals, marketing materials, and market strategies
• Lead CrossCountry teams on engagements such as:
• Strategy & Transformation: Program design and build, Operating model development, Maturity assessments and roadmaps, Metrics & Reporting and Technology enablement
• Risks & Controls: Risk register & mapping, Risk assessments, RCSAs, Internal audit, Control testing, Risk treatment and Issues management
• Regulatory Compliance: Regulatory mapping, Assessments and roadmaps, Advisory, Preparedness & Remediation
  
  

What You'll Bring

• 5+ years prior experience in professional services (public accounting, advisory firm, or management consulting firm) or in a risk management role within an organization
• Strong knowledge on major strategic and operational risk frameworks, standards and regulations such as NIST CSF, CRI Cybersecurity Profile, ISO 27000 series, Basel Operational Risk Principles, GDPR, DORA, Interagency Guidelines, EU AI Act etc.
• Understanding of comprehensive risk management programs, including governance, policy, organizational design, awareness and training, technologies, processes, and controls
• Passion for learning new technologies and staying current with trends in strategic and operational risk
  
  

Qualifications

• Bachelor’s degree from an accredited university
• Professional certification (CERP, CRISC, CIPT, CIPP, CIPM)
• Willingness to travel domestically up to 20%-30% (varies by client)
• Availability to work on client site or in office 3 days a week, with 2 days remote (hybrid environment)
  
  

Benefits Summary

The CrossCountry total rewards package includes comprehensive healthcare options, including medical, dental, and vision coverage; flexible spending accounts; and a 401(k) with company matching. Additionally, employees can take advantage of generous parental and maternity leave policies, technology stipends, and wellness reimbursement programs, all designed to support both professional growth and personal well-being. For detailed information about benefits at CrossCountry, please visit our dedicated benefits site: https://www.crosscountry-consulting.com/careers/benefits/.

Equal Employment Opportunity (EEO)

CrossCountry provides equal employment opportunities (EEO) to all employees and applicants for employment and believes that respect and fair treatment are critical to creating a productive and inclusive workplace.

As an equal opportunity employer, CrossCountry is fully committed to comply with all federal, state, and local laws and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, pregnancy, genetics, sexual orientation, veteran status, gender identity or expression or any other protected characteristic. The company also complies with pay transparency and labor laws applicable to all terms and conditions of employment.