Medical Receptionist

At ConvenientMD, we’re on a mission to make good health more convenient for all – working to improve how patients and providers experience healthcare in New England. To support this belief, we’re building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another. As a Medical Receptionist, you will be the first face a patient or visitor sees when they walk into one of our clinics. Working alongside the clinical team, you will be responsible for greeting patients and visitors, completing patient registration, updating new and existing patient records, collecting payment, and ensuring patients with or without pre-existing reservations are seen in a timely manner. This is the perfect opportunity for someone who's looking to get their foot in the door at a growing medical company or someone looking to kickstart their career in customer service or the medical field. If you enjoy working with people, staying organized, and are a pro at multi-tasking, we encourage you to apply! Your Impact includes patient interaction, welcoming and greeting patients, registering patients efficiently, handling insurance and billing inquiries, aiding ill or distraught patients, payment collection, clinic coordination and collaboration, front desk management, and becoming a CMD technology and offerings expert. Required availability includes working 12-hour shifts with options for full-time, part-time, or per diem schedules, flexibility to work nights, weekends, holidays, and travel within a one-hour distance for shifts and training. Qualifications include a high school diploma or GED, proactive communication skills, detail orientation, compassion, technical savvy, teamwork, self-motivation, analytical skills, and trustworthiness with HIPAA compliance. Bonus qualifications include medical receptionist certification, experience in medical receptionist roles, familiarity with medical terminology and insurance processes, and experience with electronic records and billing. ConvenientMD offers a collaborative team environment, urgent care services at no cost to team members and families, extensive benefits, 401k match, educational alliances, employer rewards, and a commitment to diversity and inclusion.