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Advanced Practice Providers (PA, NP) are preferred. Candidates with aesthetic medicine experience are strongly preferred.
We are an established Aesthetics Practice in Stamford, CT. Our mission at Pure Medical Aesthetics (PMA) is to empower clients to become the best versions of themselves, both inside and out, by offering cutting-edge treatments and personalized care. We will create a holistic care plan tailored to their unique needs and concerns, while educating and collaborating with them every step of the way to achieve their wellness and beauty goals
The Position:
Provide comprehensive patient consultations, analysis of concerns and education on risks and benefits of treatment options
Assist in managing pre & post care including direct patient communication via texts, phone calls & emails.
Follow the brand-driven customer service training and injector training to provide a truly unique experience to each and every client. The end goals of amazing outcomes, consistency, and an elevated level of service will be achieved utilizing the process of assessment using diagnosis, collaboration with client on treatment goals, the treatment itself, post-treatment monitoring and evaluation under the supervision of the Medical Director.
Deliver cosmetic injectable treatments following the guidelines and under the supervision of the Medical Director
Leverage resources and tools provided by PMA to enhance adoption of the PMA branded experience
Collaborate with social media marketing (film videos, before and after pictures, etc)
Educate clients on all offerings of PMA via the client engagement script
Cross-sell procedures and products that complement the treatment and enhance the result
Synergistically work with PMA management, ownership, injectors and support team
Comply with required protocols, requests and compliance policies
Effectively utilize all IT systems to include but not limited to Patient EMR, client engagement software and all other equipment
Detailed charting and documentation of patient files
Adheres to all applicable laws, regulations and certifications pertaining to role
Be an ambassador of the practice through outreach to local business and prospective patients
Along with the Practice Manager, establish and expand existing systems, long term treatment plans and protocols for all Aesthetic patients
The Right Fit:
A quick learner with problem-solving and critical thinking skills - someone who takes the initiative to figure out what needs to be done through creativity and flexibility
Customer-service oriented with ability to quickly establish rapport with patients
Obsessively motivated, reliable, and resourceful
Has an aptitude for or ability to quickly master communication around aesthetic procedures
Superior organizational skills, follow-through skills and attention to detail
Excellent sales & consultative skills with the ability to upsell by adding value for patients
Must-Haves:
Must be experienced delivering Aesthetic injectable treatments (Botox Cosmetic, Juvederm, Restylane, etc.) and excel in treating existing and new aesthetic patients to our standards of care.
Excellent customer service skills with outstanding phone and written and verbal communication skills
Positive and upbeat personality
Professional and mature demeanor with presentable appearance
Well rounded- ability to quickly learn practice operations, technology, social media and other applicable duties
Ability to set the tone for the practice with optimal professionalism
Demonstrated leadership ability and team player mentality.
Excellent diagnostic and clinical decision-making skills.
Professional and compassionate bedside manner.
Commitment to learn and follow all company policies, procedures and embrace company culture
Hold a high level of professionalism when interacting with clients, patients and staff members
Work a flexible schedule as we are open evenings and weekends
Open to learning new techniques and procedures and brand language
Detail-oriented, start-up minded, readiness to help with all aspects of launch
Seniority level
Entry level
Employment type
Part-time
Job function
Health Care Provider
Industries
Medical Practices
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