Practice Manager - Physician Practice

Description

Our team members are the heart of what makes us better.

At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Practice Manager coordinates the daily operations of the Primary Care Office and works in collaboration with the Administrative Director, the Northern Regional Director, and the physicians and leadership to organize, and direct all operational components of the Primary Care Practice.

Responsibilties

A day in the life of a Practice Manager at Hackensack Meridian Health includes:

• Manages daily operations of the Primary Care Practice.
• Responsible for the supervision of all staff in practice setting, including time and attendance, coaching, evaluation, and discipline, when necessary, along with the director.
• Assists Director with the recruitment, supervision of certified medical assistance (CMAs) regarding adherence to policies and quality of work.
• Responsible for the revenue cycle, WQ management and financial reporting for the practice.
• Monitors patient satisfaction through surveys and patient feedback, and works with staff, physicians to identify and resolve potential problems and continually improve patient access and workflows.
• Administers recurring or daily functions or processes necessary for business execution and identifies opportunities for improvement or efficiencies.
• Develops, leads and implements agenda for staff meetings to achieve critical departmental goals and objectives in the most efficient manner possible.
• Ensures and coaches the team in delivering excellent customer service resulting in positive patient satisfaction scores for department/physician services.
• Develops and enforces team member work assignments and maintains masterwork schedules.
• Formulates, reviews, and revises departmental policies and procedures which safeguard patient care and promote efficient and creative practice.
• Identifies the needs of the patient population served and modifies and delivers care that is specific to those needs (i.e., age, culture, language, hearing and/or visually impaired, etc.). This process includes communicating with the patient, parent, and/or primary caregiver(s) at their level (developmental/age, educational, literacy, etc.).
• Lifts a minimum of 10 lbs., pushes and pulls a minimum of 50 lbs. and stands a minimum of 4 hours a day.
• Adheres to the standards identified in the Medical Center's Organizational & Managerial Competencies.
  
  

Qualifications

Education, Knowledge, Skills and Abilities Required:

• Associate degree preferred.
• Minimum of 5 years of experience in Operation in Professional Practice.
• Ability to foster teamwork with decision-making skills.
• Proficient at oral and written communication skills.
• Problem-solving and situational analysis skills.
• Conceptual thinking skills
  
  

Education, Knowledge, Skills And Abilities Preferred

• Management experience preferred.
  
  

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!

HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package.

Job Duties

The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to:

• Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness.
• Experience: Years of relevant work experience.
• Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training.
• Skills: Demonstrated proficiency in relevant skills and competencies.
• Geographic Location: Cost of living and market rates for the specific location.
• Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization.
• Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered.
  
  

Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts.

In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.Starting at $82,513.60 Annually