LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. Learn more in our Cookie Policy.
Select Accept to consent or Reject to decline non-essential cookies for this use. You can update your choices at any time in your settings.
Must be able to go onsite minimum of 3x per week in Herndon, VA
Security Clearance or ability to get a Clearance.
GENERAL RESPONSIBILITES
Create, implement and document the following processes for SAS Infrastructure
Performance monitoring o problem troubleshooting / helpdesk response
Utilization, availability and growth patterns (capacity planning)
landscape design, configuration and standards
24/7 support, escalation and SLA models
IMAC (installation, move, add, change) services for systems and applications
Change management methodology and communication strategy
Create and maintain server/application diagrams and workflows
Perform/coordinate incident diagnosis, corrective action, and root cause analysis
Vulnerability management and monthly system patching and maintenance
Oversee the configuration, testing, installation, modification, and servicing of all server components and applications
Independently organize work requests based on departmental priorities and system criticality
Manage vendor relationships required for the evaluation, installation, modification, upgrade, repair and preventative maintenance of SAS Infrastructure components
Function as a Subject Matter Expert (SME) and consultant to other Infrastructure groups (Cloud Operations, Cyber Security, and Systems Administration).
Plan, lead and perform comprehensive systems analysis and design activities including development of detailed functional requirements for new server infrastructure solutions
Maintain responsibility for end-user (customer) satisfaction.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at The Dignify Solutions, LLC by 2x