From the course: AWS Certified Cloud Practitioner (CLF-C02) Cert Prep: 4 Billing, Pricing, And Support

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AWS Support Plans: Part 1

AWS Support Plans: Part 1 - Amazon Web Services (AWS) Tutorial

From the course: AWS Certified Cloud Practitioner (CLF-C02) Cert Prep: 4 Billing, Pricing, And Support

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AWS Support Plans: Part 1

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- [Instructor] Where there's a service, there's a need for support. AWS has five tiers of support plans available, depending on your organization's needs and budget. Depending on the level of technical support, and how much proactive architectural support you want, the price points for these support plans can range from $0 a month to starting from $15,000 a month. These support plans are Basic support plan, Developer support plan, Business support plan, Enterprise On-Ramp support plan, and Enterprise support plan. It's very important to note that these support plan costs are an addition to your AWS resource usage costs. So if you're paying for Enterprise support plan, and have $150,000 in monthly AWS charges, you'll be paying $15,000 in support plan costs on top of that. Proceed with caution. Let's start out with a Basic support plan, which is free and is automatically applied when you open your AWS account. As it's a default and basic support plan option, its functionalities are…

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