LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. Learn more in our Cookie Policy.

Select Accept to consent or Reject to decline non-essential cookies for this use. You can update your choices at any time in your settings.

Start free trial Sign in

From the course: Build with AI: Creating AI Agents for Helpdesk Professionals

Building AI agents for business - Microsoft Copilot Studio Tutorial

From the course: Build with AI: Creating AI Agents for Helpdesk Professionals

Start my 1-month free trial Buy for my team

Building AI agents for business

“

- Agentic AI is transforming our business processes today. Do you want to put into action and build a powerful AI agents for your business? We will learn the concepts, attributes, and architecture of AI agents. Use Microsoft Copilot Studio to build an AI help desk agent that can answer questions using internal knowledge, create tickets in SharePoint, and query tickets. We will explore how to publish your AI agents to multiple channels, integrate with ServiceNow and trigger autonomous responses. I'm Bryan Li and I worked in IT and software development for more than 20 years. Join me in my LinkedIn learning course and start building AI agents for your business.

Contents