From the course: Build Your Communication Skills as a Frontline Manager

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Practice inclusive communication

Practice inclusive communication

- Inclusive communications ensures that all team members feel heard, valued, and included. After this lesson, you'll be able to identify ways where you can practice inclusive communication in order to foster an environment where your team members feel safe and encouraged to share their perspectives. Oxford Health defines inclusive communication as communicating with individuals using the most appropriate means for them. To start communicating inclusively, look to acknowledge and respect your team members. Use terms that individuals feel comfortable with, including their preferred names, pronouns, and titles. As the manager, take the time to understand and honor everyone's unique identity and cultural background. By honoring these individual preferences, you create a more inclusive and affirming workplace where everyone feels valued and respected. Continue to bring inclusivity into your communication by using language that encompasses all genders. When addressing the team or referring…

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