From the course: Building a Cybersecurity Awareness Program
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Communication is key to reaching your audience
From the course: Building a Cybersecurity Awareness Program
Communication is key to reaching your audience
- [Narrator] One thing that isn't changing anytime soon in cyber is the ongoing risks and their need to be communicated out to your employees and sometimes even customers. However, there needs to be a fine line regarding how high-risk important events are communicated versus how other communications are put out. You want to make your communications meaningful and figure out the best and most effective delivery method based on the event. One way to do this is to develop a communications plan with your internal communications team or the person responsible for company communications. They're the experts when it comes to communicating with your employees and will be a good resource when you need to determine how different alerts, newsletters, articles, and campaigns should be deployed to users. Work with this team and other stakeholders to create a communications playbook, set timelines and expectations for deployment, and…
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