From the course: Communication Skills for Modern Management
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A communication framework for the modern workplace
From the course: Communication Skills for Modern Management
A communication framework for the modern workplace
- Does your communication open up the dialogue or shut it down? Does it put the other on the defensive or do they feel heard, seen, and understood? Communication is one of the most powerful tools we have to interact with others and to get things done. That's why it's essential to set a strong foundation. Get your pen and paper ready as we dive into the three foundational factors for strong communication. I'll also give you an opportunity to assess the strength of your communication with the people you interact with most. One way to remember the three factors is with the acronym T.H.E., or T.H.E. Foundation for Communication. The first factor is trust. You've probably heard the saying, "People buy from those they know, like, and trust." When it comes to communication, we listen to those we trust. Trust is the ability for others to believe in what you say. It's built by following through with what you say you will and…
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