From the course: Communication Skills for Modern Management
Unlock the full course today
Join today to access over 24,700 courses taught by industry experts.
How to say “no” and set boundaries with grace
From the course: Communication Skills for Modern Management
How to say “no” and set boundaries with grace
- One of the greatest communication challenges I consistently see with my clients across the globe is how to say no and set boundaries with grace. This is especially challenging if you're a yes person or like to please others. Having to say no to a colleague's request for help because you have a tight deadline to complete is never easy to do. Standing up to your own manager when you disagree with the policy can be unpleasant. Having to let a contractor go and needing to tell your team they have to work longer hours is not something to look forward to. Setting strong and clear boundaries at work is something we're often not taught how to do and it can feel daunting so we avoid it. There's a much easier way that has you keep the relationship in tact while staying in your personal power. The first and most critical step before setting boundaries is to be crystal clear on what your priorities are in the moment. When you know…
Practice while you learn with exercise files
Download the files the instructor uses to teach the course. Follow along and learn by watching, listening and practicing.