From the course: Data-Driven HR: AI-Powered People Analytics for Workforce Planning and Employee Experience
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Next steps and additional resources
From the course: Data-Driven HR: AI-Powered People Analytics for Workforce Planning and Employee Experience
Next steps and additional resources
- As we wrap up this course, let's talk about the role of the people analyst. There's something called the Last Mile Problem in Analytics. This is when stakeholders are not taking action on the data analytics provided. It's extremely frustrating for people analytics professionals to spend hours or even months to see no one takes action on these insights. The executives will say, "That's interesting," and move on. Getting over the last mile problem of analytics requires two skills, influencing without authority and the ability to simplify complex and technical concepts. These two skills sets successful people analysts apart. Often people think analysts spend most of their time on the technical data analysis. In fact, they should spend much more time talking with stakeholders to ensure everyone is aligned with their approach to solving problems. People analysts need to influence, and what impacts your ability to influence is trust building. Without trust, your stakeholder will not hear…
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