From the course: Dealing with Difficult Clients in B2B Sales
Join today to access over 24,700 courses taught by industry experts.
Sacking and letting clients go
From the course: Dealing with Difficult Clients in B2B Sales
Sacking and letting clients go
If you really can't deal with them and they're just being too difficult, there is one final option. We've understood their situation and tried to connect with them. We've peeled the onion, managed expectations, agreed next actions and deadlines used, feel, felt, found, and even tried to trade them with a colleague. But nobody wants them. We all kid ourselves that customers are going to come good or lead to great things one day. But when they're just not, there's only one thing left to do. We always have the option of sacking them as a client, but it really is okay and it really can be beneficial to do. So firstly, you save time and we could all do with more of that. You no longer dedicating time to keeping them happy and now you can dedicate more time to the clients you do like or finding new clients entirely. Secondly, as you save stress. Having a difficult client isn't easy. It's so difficult. We've dedicated an entire course to handling it. So with that stress gone, you'll be…
Download courses and learn on the go
Watch courses on your mobile device without an internet connection. Download courses using your iOS or Android LinkedIn Learning app.