From the course: Developing Credibility as a Leader
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Master hard and soft skills
From the course: Developing Credibility as a Leader
Master hard and soft skills
- Who would you want to lead you? That's a tough question. Of course, we want someone smart and calm and fair, and we want someone we respect and who actually understands what we do and can guide us. But those things don't always overlap. What if your hard skills don't match those of your team? Maybe you were brought in from another department or another company where you were doing different things. And if your team's work is technical, you may not have the basis to fully understand it. That's natural, but it can also be frustrating because some team members expect their boss to understand every aspect of their job, and they may become upset when they find out you don't. You may even feel like they don't respect you. Well, you can't control people's reactions, of course, but there are a couple of things you can control. First, don't get defensive or feel like you have to justify yourself or your knowledge. Senior leaders…
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