Effective Communication Skills for Service Workers
With Brian Deignan and Madecraft
Liked by 22 users
Duration: 10m
Skill level: Beginner
Released: 7/17/2025
Course details
Miscommunication makes service jobs harder—customers get frustrated, coworkers don't help, and managers don't listen. In this course, Brian Deignan shares practical strategies to improve communication at work. Learn to speak with confidence, de-escalate tough customer interactions, and ask for help. Discover how to navigate workplace drama, use body language effectively, and send clear messages to your team. After this course, you'll be ready to communicate smarter and work easier.
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- Learn on the go Access on tablet and phone
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