From the course: Effective Communication Skills for Service Workers
Better communication, better shifts
From the course: Effective Communication Skills for Service Workers
Better communication, better shifts
A little clarity goes a long way on a busy shift. Whether you're taking food orders at a counter or checking in guests at a hotel, the pace doesn't let up. But when communication clicks, everything flows better. That's the power of good communication. Hi, I'm Brian Deignan. I've spent years coaching people just like you who are in face-to-face jobs with customers and coworkers every day. In this course, I'll show you how to communicate clearly under pressure, get what you need from your team and your manager, and connect with customers in ways that actually work. No fluff, no lectures, just real communication strategies you can use in service work. Let's get started.