From the course: Empathy for Sales Professionals
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Improving performance with empathy
From the course: Empathy for Sales Professionals
Improving performance with empathy
- Is everyone at their best during your weekly meetings first thing in the morning? Do your team-building efforts end up being drinks after work? Are certain people always absent, and been missing out on deepening their relationships with the team as a result? Empathy gives you greater sensitivity and insights into your team members, so you can figure out how to enable each one of them to do their best work as a sales professional and work together best as a sales team. Sales professionals are adapting to the changing market conditions, sales processes, and work environment. Every one of them need to engage more, initially and throughout the process, to achieve the same results in a more complex and competitive business environment. Your team members are transitioning to these changes in different ways and at different rates. Consequently, these individual differences are best acknowledged, understood, and adjusted…
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