From the course: Implementing a Lean Management System
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Leading with respect for organizational excellence
From the course: Implementing a Lean Management System
Leading with respect for organizational excellence
You're creating a culture to drive lean improvements, that's likely a big change in your organization. You may be in the process of shifting from a siloed approach to a culture where everyone takes an active role in improving products and processes. Employees may fear change, because they feel they are losing ownership. Others may fear the unknown, since they are being asked to take on new tasks and responsibilities outside of their comfort zone. As you manage others through this change to build a sustainable culture for organizational excellence, you'll need to lead with a value of respect. Respect for your team members, respect for your customers. Respect for everyone involved in your organization. I can't stress how far this will get you. If you want to dive deeper into this value of respect, I recommend exploring the Shingo model. The model complements a lean transformation by looking at how culture drives behaviors and how behaviors drive results. Respect for every individual and…
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