From the course: Learning Local SEO
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Keeping customers informed during COVID-19
From the course: Learning Local SEO
Keeping customers informed during COVID-19
- [Instructor] Google has released features that lets businesses keep their customers updated on what's going on at their business as it pertains to COVID. Let's go over some of these important GMB features. If your business is struggling to stay afloat or is closed, sign into your GMB profile and find the info section of your GMB dashboard. From there, you can mark your business as temporarily closed, permanently closed, and some people will even be able to remove their listing altogether. From your customers' view, they will see this red banner that reads temporarily closed if you mark your business as temporarily closed. Your GMB listing will still show up in search results, but over time it will lose rankings. Online-only businesses are ineligible to claim GMB listings, but Google knows that most businesses have to do some things online due to COVID. From the home screen, you can click the Update services availability…
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