From the course: Learning Microsoft Dynamics 365: The Basics

Welcome

- [Shari] Imagine this. You've got a great product or service, a growing customer base, and a team ready to close deals. But here's the challenge. Customers keep falling through the tracks. Orders are getting lost in emails. And tracking customer interactions? Forget about it. It's all sticky notes and spreadsheets. If this sounds familiar, you are not alone. Many growing businesses struggle to keep up with sales and ensure that customer relationships run smoothly. And that's where Dynamics 365 sales comes to the rescue. I'm Shari Oswald, and I've been a small business owner for over 20 years. Juggling the activities and maintaining good communication with my clients can be a struggle, especially when things get hectic. Join me in this LinkedIn Learning course as we walk through the entire sales process, from capturing a lead to closing the deal. Let's streamline your operations, boost your efficiency, and grow your business without all the chaos.

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