From the course: Managing Conflict in a Remote Work Environment
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The importance of addressing remote conflict
From the course: Managing Conflict in a Remote Work Environment
The importance of addressing remote conflict
- Here's a fundamental truth. There is no such thing as a conflict-free team. You might dream of working with a group where everyone sees eye to eye, there are no disagreements, and people get their work done without any friction or tension. But that's not a reality nor should you want that. After all, disagreements and tensions play an important role in collaborative work, and there are lots of upsides to having conflicts, healthy ones, especially when you're working remotely. In fact, when handled well, disagreements can have a lot of positive outcomes. Let me share four of them here. First and foremost, you get better work outcomes. The creative friction that comes from disagreements is likely to lead to new solutions. If I'm arguing with a colleague about the best way to roll out a new initiative, they want to launch in a single market first and I want to enter several at one time, we'll be forced to explore the pros…
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