From the course: Process Mining for Robotic Process Automation

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Achieving process maturity

Achieving process maturity

- Discovering process improvement opportunities with process mining can lead to quick wins and while these can create value, they're often small wins. That should not be the end goal. I assert that the longer term goal for the use of this technology should be process maturity. Process maturity means that a process is known inside and out. A mature process is also optimal, efficient, and stable, so it's not subject to significant structural changes. It's also one that's able to be further improved and continuously optimized through feedback loops. Achieving this ideal state has never been easy, but thanks to the digital era, we now have a valuable aid to support us in this journey, data and lots of it. By leveraging the digital bread crumbs present in every step of a digitized workflow, process mining tools can help you define, manage, and optimize your process in less time and with less effort than through traditional…

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