From the course: Six Sigma Foundations
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Steps in the Control phase
From the course: Six Sigma Foundations
Steps in the Control phase
In my experience, losing weight is easy, keeping it off is hard. I start eating right, exercising right, but when the holidays come along, all bets are off. And all the improvements I've made are no longer sustainable. You don't want that to happen to your project. Now that your Six Sigma project team has improved the Y, how do you ensure that a new performance level is sustainable? That's why you need the Control Phase. The main purpose of this phase is to establish controls. To control the key X factors to ensure the improved Y is sustained on an ongoing basis. Sustainable after the conclusion of the project and the disbanding of the project team. In other words, the project team does not need to babysit the improved process. The five steps in the control phase are, first, develop a control plan for monitoring, controlling and regulating performance. performance. The control plan tells when to leave the process alone and when to take action and what action to take. For example…
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