From the course: Software Development Life Cycle (SDLC)
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Six Sigma overview
From the course: Software Development Life Cycle (SDLC)
Six Sigma overview
- [Instructor] Lean and six sigma are both focused on minimizing waste and maximizing customer value. Lean when combined with six sigma, can improve customer satisfaction and improve the quality of goods and services you produce. Let's do a quick overview of six sigma. Six sigma originated in manufacturing using a scientific approach and statistical calculations to measure the quality of a process by tracking the number of defects. The goal of six sigma is to reduce defects and keep the output of a process within certain limits of a baseline. Developed at Motorola in the 1980s and popularized by Jack Welch and General Electric in the 1990s, six sigma was designed to improve the quality of products. Its effectiveness led to widespread adoption by companies worldwide. Statistical methods calculate the six sigma numbers and percentages. The sigma in six sigma indicates variation from the desired reference point. Higher sigma levels are better, so a process that is at five sigma will…
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