From the course: Supply Chain Foundations: Supplier Development and Diversity
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Implement continuous improvement
From the course: Supply Chain Foundations: Supplier Development and Diversity
Implement continuous improvement
- Caught between the daily demands of operating their businesses, and the need to align operations with customer demands, we cannot assume that suppliers would take action to implement change. Whether directly or indirectly, developers of a suppliers diversity initiative can't just hope that change happens, they must manage it. They can do this by helping suppliers understand the necessary changes to maintain competitiveness. I applied the ADKAR Change Management Model to guide actions needed to incentivize change, and continuous improvement. The ADKAR model has five interrelated components, awareness, desire, knowledge, ability, and reinforcement. Awareness means communicating why suppliers need to maintain competitiveness in today's evolving supply chains. However, awareness alone will not move a supplier to take action, especially if there is no immediate financial penalty for remaining idle. Suppliers may hear…
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