From the course: Systems Thinking for Product Designers
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Simplicity through integration
From the course: Systems Thinking for Product Designers
Simplicity through integration
- [Instructor] One of the drivers of internal product complexity is the ongoing simplification of user interactions. This is initially counterintuitive. Why would a trend towards simplification increase complexity? Well, what we're seeing here in this trend is actually a migration. It's a migration of control systems managed by the user, into the internal control systems within the product. For example, the transition from manual transmissions to automatic transmissions in cars is really the migration of transmission control from the driver to the internal systems within the car. Driving an automatic transmission is not really a net change in the driving system complexity. Some control systems has always been selecting the gears regardless of manual versus automatic transmission, but an automatic transmission is taking on that responsibility and associated system complexity within the car itself. Unburdening the driver.…
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