From the course: The Startup/SMB Guide to Integrating and Managing AI Agents

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The promise of AI agents for SMBs and start-ups

The promise of AI agents for SMBs and start-ups

From the course: The Startup/SMB Guide to Integrating and Managing AI Agents

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The promise of AI agents for SMBs and start-ups

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- One exciting thing about AI agents is that they flip the script for SMBs. Historically, cutting-edge tech favored enterprises with deep pockets. Adopting AI was prohibitively expensive and complex, but now SMBs have the chance to lead AI innovation and adoption. Realizing benefits like efficiency gains, cost savings, and scalability. For efficiency gains, AI agents can automate more than just simple and repetitive tasks, freeing up human employees for strategic work and increasing productivity. For cost savings, AI agents reduce operational costs by handling tasks, sequences, and processes traditionally performed by full-time employees. For scalability, AI-powered solutions allow businesses to scale operations without proportional increases in workforce costs. As for specific examples, there are hundreds of complex workflows where AI agents can have an impact in sales, marketing, finance, operations, HR, and more. Let's take a look at three. In customer support, AI agents can power…

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