From the course: Tips to Ask Questions that Enhance Communication

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Flip the question power

Flip the question power

- "Has it ever been home?" This is how Denmark's football captain, Kasper Schmeichel responded when he was asked a misplaced question at a press conference. In this movie, you will learn how to win a conversation by flipping the question power. It's an unspoken, yet very strong rule that when someone asks you a question, you answer, but what if the question derails the conversation from where you think it should go? Like when a journalist asks Schmeichel, "What did it mean for Denmark to stop England from bringing home the European Championship trophy?" Let's learn from Schmeichel. First, listen carefully so you know where the question is coming from. Second, ask yourself if you agree with the premise of the question. In this case, Schmeichel has to consider if it matters to Denmark to stop England from bringing the trophy home. It didn't. So what does he do? He flips the question power by questioning the premise, "Has it ever been home?" Then you close the deal by letting the…

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