From the course: Tips to Ask Questions that Enhance Communication

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Track other people's questions for one day

Track other people's questions for one day

- 141. That's the number of questions my family ask a typical morning when my kids were little. How do I know? I logged them. Let's talk about why question logs are valuable, as well as when and how to use them. First, why do you need a question log? People often use questions to convey something they can't or won't say directly. You may think your colleagues ask questions to get answers, but according to my studies, they also ask to show or gain attention, understanding, help, and a wide range of other basic human needs. To meet the needs of your colleagues, you need a question log. Next, when do you use your question log? Well, that depends on when and where you can do it without attracting attention, maybe during lunch or while attending a meeting. The key is to be discreet. And finally, how do you keep a question log? I simply open a blank page in my notebook or on my computer. I mean it. Pause this video and find yourself a blank sheet. (upbeat music) Ready? First, write the…

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