From the course: Tips to Ask Questions that Enhance Communication

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Try why

Try why

- Only 6% of the questions people ask each other are why questions, and I can understand why. Asking why something is the way it is or why your colleagues chooses to do A instead of B can make you very unpopular. If you're not careful, a why question can make you seem skeptical or even rude. Still, I want you to try asking why. Why? Because why questions help you and your colleagues learn from the past while making decisions about the future. Unlike, "What should we do?" and, "How should we do it?" Your colleagues cannot answer, "Why do we do this?" without putting some thought into one, the reasons for doing something, and two, the purpose and intentions in doing so. This way, why questions force you and your colleagues to consider your future in light of your past. And as a bonus, why questions receive 19% longer answers. Now, if you want simple answers, don't ask why, but longer answers mean more information, which, to a lot of people, is why they ask in the first place. So why not…

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