From the course: Understanding the Gen Z Perspective as a Manager

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Adapt your communication strategies

Adapt your communication strategies

More likely than not, a smartphone is within your reach as you listen to this course. You might even be watching me now on a smartphone. I'm embarrassed to admit that I panic if I leave the house without mine, because I can't imagine navigating even a quick errand without it. In fact, smartphones have the fastest adoption rate of any technology in human history. As you can imagine, this cataclysmic change affects the way you interact with your Gen Z employees. It is crucial that you adopt effective communication practices to address Gen Z's preference for authenticity and directness. After this lesson, you'll be able to refine your communication techniques to better connect with Gen Z employees. Consider this quote from a Gen Z er: we are normal people. We aren't an alien species that you have to somehow figure out how to communicate with. If you just talk to us like humans and ditch all the corporate jargon, you've already won half the battle. Since they're just entering the…

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