From the course: UX Foundations: Interaction Design

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Predict

Predict

- [Instructor] After people have perceived and assessed their opportunities for interaction, but before they interact, they make a prediction. Will this interaction help me reach my goal? If there are multiple viable options for interaction, they'll make a prediction for each, then choose the one they think is most relevant and most likely to help them reach their goal. The probability of interaction is influenced not only by the ability to perceive opportunities for interaction, but also by the confidence people have in their predictions. If people perceive the opportunity to interact and are confident that the interaction will help them reach their goal, then the probability of interaction is very high, and we will observe focused and intentional interaction. If people are confident that the product can help them, but the opportunities for interaction are unclear, ambiguous, or not perceivable, and if they do not know what…

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