From the course: UX Foundations: Usability Testing
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Remember to retest
From the course: UX Foundations: Usability Testing
Remember to retest
- [Instructor] User testing isn't a one off thing and it's not something you should necessarily do just before you release because you won't have time to make any changes. Instead, run multiple sessions with a small number of participants throughout the development cycle to give the team feedback on how well things are going. Retest problem areas once the team has made changes to the code but also run some regular exploratory tasks during each test session too, just to make sure that the changes didn't introduce new issues to areas that were working well before. User centered teams start to rely on the information from usability test sessions to see how well they're meeting their release goals for efficiency, effectiveness, and satisfaction. You can encourage your team to be user centered by putting up a poster with these measures on the wall in the team area and tracking changes in the key measures from test to test.…
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