From the course: UX Foundations: Usability Testing
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Running a pilot study
From the course: UX Foundations: Usability Testing
Running a pilot study
- A dry run of the process is a great way of finding out what you've forgotten. That's especially true when you're new to usability testing but it's always good practice to iron out potential pitfalls by running a pilot study. You'll find out which tasks have strange or confusing wording, which areas of the system still have development bugs that might throw users off, and whether you have all the documents and information you need to run the study. Do a dry run close to the time you'll be running the actual sessions so that you work from the same code base. The easiest way to do this, is just to have a team member play the role of the participant. Preferably choose someone who isn't intimately aware of how the software works so you can catch things like terminology in your tasks that you would use every day but which end users may not be aware of. Do a dry run of every stage of the process, meet the pilot…
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