From the course: Writing Customer Service Emails
Customer service email is not dead
From the course: Writing Customer Service Emails
Customer service email is not dead
- Contrary to what you may have heard, customer service email is not dead. Yes, customers have lots of other newer ways to contact your company with complaints and questions, but when they want to express themselves fully and when they want to receive a thorough response from you they still write emails, and writing back to today's demanding customers is tough to do. So let's get to work. I'm Leslie O'Flahavan. I specialize in helping customer service professionals write great emails, chats, texts, and social media posts. By taking this course and completing the exercises and challenges, you'll be on your way to becoming a great email writer. So, let's get started.
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