How AI Agents Can Boost Insurance Productivity

Gaya is driving automation. What started as a student project has evolved into a powerful insurtech solution. Gaya.ai is tackling one of the biggest pain points in commercial insurance—manual data entry. With its AI-powered browser extension, agents can “supercopy” data from applications, PDFs, or even handwritten notes, and “superpaste” it directly into carrier portals and forms—speeding up quoting and cutting down on errors. See how Gaya.ai is helping agencies like Heffernan Insurance Brokers transform quoting and workflows: https://lnkd.in/gh6CPD25

Excited to see Gaya highlighted by BrokerTech Ventures. What started as a student project is now powering some of the largest brokerages in the country. Our mission is simple: fewer keystrokes, faster quoting, and more time for brokers to focus on their clients. A big thank you to our partners at Heffernan Insurance Brokers. They have leaned in to implement AI in tangible ways to automate key parts of their workflows. It is thanks to partners like them that Gaya's supercopy and superpaste are becoming a core part of agencies and brokers' tech stack for quoting across multiple carrier portals. If you’re an agency or broker curious about how Gaya can eliminate duplicate data entry headaches and give your team back hours each week to focus on risk advisory, reach out and see what we are building. #InsurTech #BrokerTech #InsuranceBrokers #Automation #Partnerships

The future of insurance is unfolding! 🌐 Take a moment to imagine an ecosystem where insurance isn’t just a service but a seamless part of your everyday transactions—embedded insurance, they call it. Picture buying a flight ticket and getting insured with just a click, or purchasing a device that comes insured right from the box. This digital integration is rapidly redefining how we engage with insurance. Think of insurance like a smartphone app. Previously, policies were bulky, complicated, and distant—much like how computers used to be. Now, they’re becoming sleek, intuitive, and personalized. Thanks to advances in digital distribution and data-driven models, he way we buy, manage, and use insurance is simplifying. Here’s how you can leverage this transformation for growth: 1️⃣ Embrace Digital Channels: Engage consumers across multiple platforms—social media, apps, and websites. Make every touchpoint a seamless experience. Look at it as a relay race where baton handoffs (channel transitions) are smooth, minimizing friction. 2️⃣ Utilize Embedded Insurance: Collaborate with partners in adjacent industries. As we move towards more connected ecosystems, having insurance embedded within products can directly boost value propositions. 3️⃣ Adopt Data-Driven Insights: Equip your teams with analytics tools. Use data not just to understand client behavior, but to predict needs and tailor personalized solutions—similar to how streaming services recommend content based on your viewing history. To make this actionable: • Audit your digital channels and identify areas for cross-channel optimization. • Seek partnerships that align well with offering bundled, embedded insurance. • Invest in analytics training for staff, empowering them to harness the full potential of data-driven insights. Where do you see the biggest opportunity in the insurance industry's digital transformation? #DigitalTransformation #InsurTech #EmbeddedInsurance #FutureOfInsurance #DataDriven

Insurance companies face mounting pressure to accelerate underwriting processes while maintaining accuracy. Fortunately, AI copilot solutions now offer transformative capabilities for insurance underwriting automation. These intelligent systems analyze vast datasets instantly, providing underwriters with real-time insights and recommendations. #Artificialintelligence #Automation #InsuranceTechnology #RiskAssessment #underwriting

In good company! Read AI was included in Liberty Mutual Insurance's latest roundup of AI-powered tools transforming the insurance industry! 🚀 Helping agencies save time, capture insights, and focus on client relationships. The same is true beyond insurance — in any industry where meetings move business forward, Read AI helps turn conversations into action. https://lnkd.in/gg9yX3gf

OpenDialog AI, a leading provider of AI Agent software for the insurance sector, has announced it will deploy its Selma AI Sales Agent technology across Adrian Flux’s brand portfolio. The partnership has been formed to tackle some of the most pressing challenges in online insurance purchasing, including high abandonment rates, low add-on product uptake, and stringent compliance requirements, all of which have historically impacted customer conversion rates. Read more here: https://lnkd.in/evw9-f89 #Insurance #AI Charlotte Tovey Dean Chapman Gerry Bucke

Insurtech Superagent AI plans to launch the first fully autonomous AI insurance agent by 2026, handling advisory, sales, and support 24/7. The future of insurance is about empowering people to lead AI-driven teams, not replacing them.

I stands for Insurance Product & Distribution We’ve recently published our InsurShift report and have received some great feedback and had some really insightful discussions - with clients, colleagues and other industry experts. I’d like to share some of the key learnings from these conversations with you in a new LinkedIn series. We’ll be following the INSUR journey framework, and to kick things off, let’s start with the ‘I’ - Insurance Product & Distribution. 1. Lack of Contextualization: Despite all the talk about hyperpersonalization, most insurance products are still sold as isolated offerings rather than being integrated into the customer’s journey. The right timing, channel, and context are often missing – a missed opportunity. 2. Agents and Digital Channels Need Better Coordination: Few insurance products are sold entirely online. There’s usually a point where an agent gets involved. Making this handoff seamless and equipping agents to be proactive is crucial. 3. Brokers Aren’t One-Size-Fits-All: Brokers play a key role (with growing importance), especially in complex insurance lines. They need customized solutions and support that fits their unique needs, not just generic portals. 4. Embedded Insurance Needs a Thoughtful Journey: We’ve seen cases where embedded insurance didn’t quite work out, for various reasons. One major learning: the real key is to integrate it meaningfully into the entire user journey and product offering. Key takeaway: Talking about hyperpersonalization or AI alone won’t fix the problem. The fundamentals need to be in place first – end-to-end journeys, true customer focus, and solid omnichannel execution. Looking forward to diving into each part of the INSUR framework with you. Stay tuned for more! https://lnkd.in/dpgEX3az #InsuranceInnovation #CustomerExperience #OmnichannelStrategy #EmbeddedInsurance #BrokersMatter #DigitalTransformation #PersonalizedService #InsurTechJourney

🚗💬 Imagine filing an insurance claim without waiting on hold, filling endless forms, or chasing updates. Just type, “I had a fender bender, what’s next?” - and get instant, guided help. This isn’t the future, it’s already happening. From 24/7 customer support to fraud detection and wellness coaching, conversational AI is transforming every step of the insurance journey. In our latest article, we break down 10 powerful use cases of conversational AI in insurance that are helping providers boost efficiency, cut costs, and delight customers. 👉 Read the full article here: https://lnkd.in/g8srg7Pa #Insurance #ConversationalAI #CustomerExperience #Innovation #InsuranceAI #InsuranceAutomation

AI is changing how people shop for insurance. You risk invisibility if your site isn’t optimized for AI search – clear answers, structured data, and measurable engagement. Our five-step playbook shows how insurers can stay visible and trusted. https://lnkd.in/eiXNmDm3