Understanding customers is existential for any business. Outset is redefining both the depth and the scale of user research, and today, we're privileged to share that we've led their $17 million Series A. In the past, the tradeoff was stark: interviews (high fidelity, but slow, manual, and expensive) vs. surveys (fast and cheap, but unrefined and noisy). Outset harnesses gains in frontier models and a deep grasp of user research to create a new primitive: the AI-led 1:1 interview. Outset's platform is multilingual and multimodal (video/voice/text/screenshare), includes a full UX testing suite and instant, customizable analytics, and supports all the core inputs and workflows of both UX and market research. As detailed in today's VentureBeat exclusive, research with Outset is 8x faster and 80% less expensive—numbers we can certainly get behind: https://lnkd.in/gBpYbsqC Congratulations to Aaron Cannon, Michael Hess, and team on building a powerful, elegant platform that’s helping user research to become more human-centered than ever. More on the Outset-8VC story from Jack Moshkovich and Kevin Niechen: https://lnkd.in/dxjijP2V
