Stefan Engl’s Post

“Amazon statt Axa, Google statt Generali.” Allianz, led by the CEO, has set the vision for a profound shift: From an insurance company that 𝘶𝘴𝘦𝘴 technology to a technology company that 𝘥𝘦𝘭𝘪𝘷𝘦𝘳𝘴 insurance. (𝘚𝘦𝘦 𝘢𝘳𝘵𝘪𝘤𝘭𝘦 𝘪𝘯 𝘤𝘰𝘮𝘮𝘦𝘯𝘵𝘴) To make that leap, you must solve the friction of fragmented and inconsistent operations. This is a challenge that Pieter Viljoen, Chief Data Officer at Allianz Partners, is meeting with incredible clarity and speed. We are partnering on transforming the operational backbone that made claims and operations complex and slow into a streamlined “System of Intelligence” of AI Agents, data and APIs, unlocking towards >90% touchless processing in mission-critical processes. This is end-to-end Agentic Transformation in action - delivering real results and business value, powered by our Agentic Automation platform. But Allianz’s leadership was always clear about the simple yet powerful goal: 𝗦𝗲𝘁𝘁𝗶𝗻𝗴 𝗮 𝗻𝗲𝘄 𝘀𝘁𝗮𝗻𝗱𝗮𝗿𝗱 𝗼𝗳 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗰𝗮𝗿𝗲 & 𝘀𝗲𝗿𝘃𝗶𝗰𝗲. It means transforming a moment of high anxiety - like a medical emergency abroad or a sudden illness or injury - into a seamless, reassuring and deeply personalized experience. It’s about getting quick, reliable assistance when you are most vulnerable, while freeing human experts for the moments where deep empathy is paramount. This is technology enabling a new level of humanness - a core part of our own purpose and vision. At Allianz, this is leadership we see in action. The “Connected Platforms” initiative with Allianz Partners is already delivering on the promise and translating powerful technology into their ultimate customer value: 𝗱𝗲𝗹𝗶𝘃𝗲𝗿𝗶𝗻𝗴 𝗽𝗲𝗮𝗰𝗲 𝗼𝗳 𝗺𝗶𝗻𝗱. (𝘚𝘦𝘦 𝘭𝘪𝘯𝘬𝘴 𝘪𝘯 𝘤𝘰𝘮𝘮𝘦𝘯𝘵𝘴) Allianz is trailblazing the way to the autonomous enterprise in insurance. And at DeepOpinion, we are working hard on providing the enabling technology to transform industries. For insurance, this is a future where policies can be hyper-personalized and service-driven, resolving a claim is as simple as clicking a button, and peace of mind is delivered instantly and intelligently. This is the 𝗮𝘂𝘁𝗼𝗻𝗼𝗺𝗼𝘂𝘀 𝗲𝗿𝗮. It's already a reality. The conversation has shifted from 𝘪𝘧 Agentic Transformation is possible, to 𝘩𝘰𝘸, to 𝗻𝗼𝘄. The pioneers are already leading the way - in insurance and beyond. Where are you on the Agentic Transformation journey? #AgenticAutomation #AgenticTransformation